Shipping Policy for Homme.London

When Will I Receive My Order?

At Homme.London, our products are either in stock or made-to-order to meet your chosen specifications. Delivery times vary depending on the nature of the product. Please see the estimated delivery timeframes below:

For In-Stock Products:

Products	Order Processing Time	Shipping Time
Shoes, bags, wallets, belts, handbags, pens, etc.	2–3 business days	Domestic (ITA): 2–10 business days
		International: 7–15 business days

For Made-to-Order Products:

Products	Order Processing Time	Shipping Time
Customized Products	20–30 business days	Domestic (ITA): 2–10 business days
		International: 7–15 business days

We also offer design services to personalize your items. If your order requires customization or adjustments, please allow up to 30 business days for processing, as we may need your confirmation during the design process.

While most orders are processed and shipped within the timeframes outlined above, unexpected delays may occur. If you experience a delay, please contact us at contact@homme.london for assistance.

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Additional Information for International Orders

International deliveries may take additional time due to customs processing. Homme.London has no control over customs delays and apologizes for any inconvenience this may cause.

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Holiday and Pandemic Delays

• Holiday Shipping: During peak shopping seasons or major holidays in the I.T.A and internationally, orders may take longer to process and ship.

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How to Check Your Order Status

After placing an order, you will receive status updates via email. Once your order is shipped, a delivery confirmation email will be sent, including tracking details. 

For inquiries or updates, please email contact@homme.london.

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What if I Didn’t Receive My Package?

If a delivery attempt was missed, your package might be held at your local post office.

• For Domestic Orders:
  If tracking data shows no successful delivery and:

  • More than 10 days have passed since the order date, you may request a refund or a replacement.
  • Less than 10 days have passed, please wait for your package to arrive.

• For International Orders:
  If tracking data shows no successful delivery and more than 30 days have passed, you may request a refund or replacement.

For assistance, contact us at contact@homme.london.

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Customs Duties and Charges

Import duties, taxes, and charges are not included in the item price or shipping costs. These fees vary by country and are the buyer's responsibility. Please check with your local customs office for further details.

We are committed to ensuring a smooth shopping experience. Should you have any concerns, feel free to reach out to us at contact@homme.london.